Back In Boise
Back home and back to work. I still haven’t adjusted to getting up at 4 in the morning. I doubt I ever will. In some ways I envy those who can. I worked for two radio personalities who did the morning drive shows on their stations. They managed to do it for over 30 years. Amazing. There has to be a little bit of insanity there somewhere…
While I was driving back home, yesterday, I was talking with a friend of mine who works at an inbound call center (there are ALOT of them in Boise). In spite of how they appear (you are just sitting at a desk and answering calls all day), they can be mentally and psychologically draining – sometimes because of inconsiderate customers and sometimes because of the drudgery of taking one call after another for 8 hours…
He was telling me how he and his wife (who works at the same call center) have to literally force themselves to go to work every day. It is especially difficult because he is an entrepreneur at heart and was working for himself until this recent economic downturn. There is something to be said for being in charge of your own financial destiny…
He and I are going to get together later this week to see if we can create a marketing/escape plan for him. This should be fun!
NOTE: The reason there are so many call centers in Boise, according to senior managers, is because we have no “regional accent”. I guess that’s a good thing…
© 2009 Moody Publishing Co
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